Privacy Policy

Effective date: 10th December 2021 NorthFalls (“us”, “we”, or “our”) operates the www.northfalls.co.uk website (the “Service”).This privacy policy page tells you about our policies around collecting, using and disclosing your personal data when you use our website, and the choices you have when it comes to your data. We use your data to improve our website, and by using it, you agree to us collecting and using the information in accordance with this policy. Unless it’s mentioned in this Privacy Policy, the terms we use have the same meanings as those in our Terms and Conditions, which you can find at www.northfalls.co.uk/terms-and-conditions

DEFINITIONS
SERVICE –Service is the www.northfalls.co.uk website operated by us.

PERSONAL DATA- Personal data means data about a living individual who can be identified from that data (or from that and other information either in our possession or likely to come into our possession).

USAGE DATA -This is data we collect automatically. It’s either generated by your use of our website, or from the website infrastructure itself (for example, the duration of a page visit).

COOKIES – Cookies are small pieces of data stored on your device(computer or mobile device).

DATA CONTROLLER – This is the natural or legal person who (either alone, or jointly, or in common with other people) determines what, or how, any personal information is, or will be, processed.For the purpose of this Privacy Policy, we’re a Data Controller of your Personal Data.

DATA PROCESSERS (OR SERVICE PROVIDERS) Data processor (or Service Providers) means any natural or legal person who processes the data on behalf of the Data ControllerWe may use various Service Providers so that we can process your data more effictively.

DATA SUBJECT (OR USER) This is any living person who is using our website and is the sugject of Personal Data

COLLECTING AND USING INFROMATION

We collect different types of information for different purposes, so that we can provide and improve our Service to you.

TYPES OF DATA WE COLLECTPERSONAL DATA

While using our website, we may ask you to provide us with personally identifiable information that we can use to contact or identify you. Personally identifiable information may include, but isn’t limited to:- Your email address- Your first name and last name- Your phone number- Your address, state, province, ZIP/postal code, city- Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You can opt out of receiving any, or all, of these communications from us by following the unsubscribe link (or instructions provided) in any email we send.

USAGE DATA – We may also collect information on how our website is accessed and used. This Usage Data may include information like your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

TRACKING COOKIES AND DATA -We use cookies and similar tracking technologies to track the activity on our website and hold certain informationCookies are files with a small amount of data that can include an anonymous unique identifier. They’re sent to your browser from a website, and then stored on your device. Other tracking technologies we use include beacons, tags and scripts to collect and track information, and to improve and analyse our website.You can tell your browser to refuse all cookies, or to indicate when a cookie is being sent. If you don’t accept cookies, you might not be able to use some aspects of our website.Examples of cookies we use:-

SESSION COOKIES- We use sessions cookies to operate our website-

PREFERENCE COOKIES-We use preference cookies to remember your preferences and various settings.

SECURITY COOKIES-We use security cookies for security purposes.

HOW WE USE YOUR DATA
PERSONAL DATA- To provide and maintain our website, and tell you about any changes- For customer support.- To gather analysis or valuable information that helps us improve the website.- To monitor how our website is used.- To detect, address and prevent technical issues.- To send you news, special offers and information about goods, services and events we offer similar to those you’ve purchased or enquired about – unless you’ve opted out of these communications. If you currently receive our newsletter and no longer wish to, you can follow the ‘unsubscribe’ link located near the bottom of each newsletter.

RETAINING DATAWe’ll only keep your Personal Data for as long as needed for the purposes above. And we’ll only use it to meet our legal obligations, resolve disputes, and enforce our legal agreements and policies. We’ll also keep Usage Data for internal analysis. This information is generally kept for less time – unless it’s used to strengthen our site security, improve the site’s functionality, or we’re legally obligated to keep it for longer.

TRANSFERRING DATA – Your Personal Data and other information may be sent to, and maintained on, computers outside your state, province, country or other governmental jurisdiction. Meaning the local data protection laws might be different to in your jurisdiction. If you’re outside the UK and choose to share data with us, please note that we transfer information, including Personal Data, to the UK where it’s processed. Consenting to this Privacy Policy and submitting this information means you agree to this transfer. We’ll take all reasonable steps to ensure your data is treated securely and in accordance with this policy, and your Personal Data won’t be transferred to any organisation or country without adequate controls in place – including the security of your data and other personal information.

DISCLOSING DATA- We may disclose your data if we believe it’s necessary to:- Comply with the law- Protect and defend our rights or property- Prevent or investigate any website-connected wrongdoing- Protect the personal safety of website users or the public- Protect against legal liability
DATA SECURITY-When it comes to data security, there’s no such thing as a 100% secure way to electronically store data or transmit it online. So while your data security is very important to us and we strive to use commercially acceptable means to protect your information, we can’t fully guarantee its security.

YOUR GDPR DATA PROTECTION RIGHTS – If you live in the EEA, you have data protection rights. In line with these, we aim to take reasonable steps to let you correct, amend, delete, or limit the use of your Personal Data. Want to know what Personal Data we hold about you, or want us to remove it from our systems? Just let us know by sending us an email to info@finisterre.com In certain circumstances, you have these data protection rights:- Accessing, updating or deleting your information- You can do this from your account settings. Or if you can’t work it out, just get in touch and we’ll help you.- RECTIFICATION Correct any inaccurate or incomplete information.-

OBJECTION – You have the right to object to our processing of your Personal Data.

RESTRICTION – Request that we restrict the processing of your personal information.

PORTABILITY – If you require it, we’ll give you a copy of the information we have on you in a structured, readable and commonly-used format.

WITHDRAW CONSENT – We require your consent to process your personal information, and you can withdraw it at any time.
Please note: we might ask you to verify your identity before responding to requests about personal information.You also have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. Find out more by getting in touch with your local Data Protection Authority in the EEA.

GOOGLE ANALYTICS We may use Google Analytics to monitor and analyse our website. Google Analytics tracks and reports on website traffic, using the data collected to monitor our site. The data is shared with other Google services and used by Google to change and personalise the ads on its network. You can stop Google Analytics seeing your activity by installing the Google Analytics Opt-Out Browser Add-On This stops the service’s JavaScript from sharing your activity with Google Analytics. Find out more about Google’s privacy practices on their Privacy & Terms web page

PAYMENTS We use third-party services to process payments for any paid products and services. We won’t store or collect your payment card details. Any card details you give will go straight to our third-party payment processors who use your personal information according to their Privacy Policy. To ensure your payment information is handled securely, they adhere to PCI-DSS standards, managed by the PCI Security Standards Council – a collaboration between brands like Visa, Mastercard, American Express and Discover. Read our processors’ privacy policies:- PayPal- WooCommerce

LINKS TO OTHERS SITES

We may link to other sites that aren’t operated by us. If you do click on a third party link, you’ll be directed to that third party’s site – where we recommend you review the site’s Privacy Policy. We have no control over – or responsibility for – the content, privacy policies or practices of any third party sites or services.

CHILDREN Our website doesn’t address anyone under the age of 18, and we don’t knowingly collect personally identifiable information from them. If you’re a parent or guardian and your child has given us Personal Data, please let us know. Once we know we’ve collected Personal Data from children without parental consent verification, we’ll take steps to remove it from our servers

PRIVACY POLICY CHANGES – We may update our Privacy Policy every now and then, posting the new version here. Before this happens, we’ll let you know with an email and/or a clear message on our website, and update the ‘Effective date’ above. We recommend you review this Privacy Policy from time to time, as any changes become effective once they’re posted on this pageGET IN TOUCH If you have any questions or would like some more information, just email us info@northfalls.co.uk